![]() New contacts will be automatically fleshed out as much as possible based on publicly available information. Freshsales becomes the most useful to large sales teams with ten custom modules, so you can better organize contacts and leads based on additional information. You’ll get every feature from the CRM to help your sales team predict, respond and set up automated tasks. ![]() The chat campaigns can be helpful if you use a chatbot on your site or if you have an app because you can send specific chat messages based on a user’s or visitor’s interaction with your site or app.Īt the Enterprise level, you’ll pay $69 per user, per month, paid annually, which is the highest-tier plan from Freshsales. The WhatsApp integration may be useful for you to use for one-on-one conversations with clients, but it’s typically most useful for support teams. All these features make it easier to nurture leads at the right time without manual effort, manage more than one pipeline and know which of your products or services is trending, so you can shift efforts. The Pro plan costs $39 per user, per month, paid annually, and includes everything from the free and Growth plans, plus multiple sales pipelines, more workflow automation, AI-powered sales insights and an integration with WhatsApp. Custom reports are available at this level, which let you dig deeper into the metrics most important to your role or your business. Additionally, you can now customize dashboards to arrange your look of the data and contacts as you need. It’s at this level you’ll also get workflow automations for your sales team, so they can set up welcome emails, renewals and reengagement outreach to send automatically. This lets you know the best time to contact leads and prospects based on their interaction with sales reps, your product or service and their life cycle to better ensure conversion. The entry-level paid Growth plan costs $15 per user, per month, if paid annually, and it includes AI-powered contact scoring. All Freshsales plans include the features above, plus access to email and phone support 24 hours per day, but only on weekdays. You can even communicate by phone, email or chat with your contacts from the web- or mobile-based app. There are customizable contact life cycle stages, so you can see where each contact is in the customer journey. In fact, Freshsales offers a lot of premium features for free. ![]() ![]() Freshsales offers a forever-free plan with zero limits on the number of users you can have on the CRM. ![]()
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December 2022
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